Terms of service
Terms of Service
Last updated: August 19, 2025
OVERVIEW
This website is operated by Mae & Marlowe Throughout the site, the terms “we”, “us” and “our” refer to Mae & Marlowe
We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.
If you do not agree, you may not access or use the website or services.
We reserve the right to update or modify these Terms at any time. Your continued use of the website after any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that:
- You are at least the age of majority in your jurisdiction, or have parental consent
- You will not use our products for any unlawful purpose
- You will not transmit any harmful code, viruses, or malicious software
Any breach of these Terms may result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
- We reserve the right to refuse service to anyone at any time
- Non-payment information may be transferred unencrypted across networks
- You may not reproduce, duplicate, copy, sell, or exploit any part of the service without written permission
- Headings are included for convenience only and do not affect interpretation
SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee that information on this site is complete, accurate, or current.
You use the information at your own risk. We may update or modify content at any time without obligation to update it.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
- Prices are subject to change without notice
- We reserve the right to modify or discontinue the service at any time without liability
SECTION 5 – PRODUCTS OR SERVICES
- Some products may be available exclusively online and in limited quantities
- We strive to display product colors and images as accurately as possible, but cannot guarantee exact display on all devices
- We reserve the right to limit sales or discontinue any product at any time
For more details, please review our Refund Policy.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit orders, including:
- Orders placed using the same account
- Orders using the same billing or shipping address
You agree to provide accurate and up-to-date billing and account information.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
We do not monitor or control these tools and are not responsible for them. Use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our site may include links to third-party websites.
We are not responsible for the content, policies, or practices of third-party sites. Please review their terms before engaging with them.
SECTION 9 – USER COMMENTS & SUBMISSIONS
By submitting content (e.g. reviews, feedback, suggestions):
- You grant us the right to use, edit, and publish it without restriction
- You confirm your content is lawful and does not violate any rights
You are solely responsible for your submissions.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for:
- Illegal or abusive activities
- Violating intellectual property rights
- Uploading viruses or malicious code
- Collecting personal data without consent
- Disrupting the security or functionality of the website
Violations may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services and products are provided “as is” and “as available” without warranties of any kind.
Lily & Mae Dublin shall not be liable for:
- Direct or indirect damages
- Loss of profits, data, or savings
- Any issues arising from the use of our services or products
Where applicable law does not allow limitations, liability is limited to the maximum extent permitted.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Lily & Mae Dublin, its team, partners, and affiliates from any claims or damages resulting from your use or misuse of our services.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 – TERMINATION
We may terminate or suspend access to our services at any time without notice.
Any obligations or liabilities incurred prior to termination will survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with all policies referenced (including Privacy Policy, Refund Policy, and Shipping Policy), constitute the entire agreement between you and Lily & Mae Dublin.
SECTION 18 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of The Netherlands.
SECTION 19 – CHANGES TO TERMS
You can review the most current version of the Terms at any time on this page.
We reserve the right to update or replace any part of these Terms. Continued use of the site constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
🕒 Support Hours:
Monday to Friday: 09:00 – 17:00
Weekends: 11:00 – 16:00